Frequently Asked Questions
Everything you need to know about your CTA order
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days depending on your location and the selected shipping method at checkout.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed items. Simply visit our returns portal, print your prepaid shipping label, and drop the package at any authorized carrier location.
Are your apparel items true to size?
Yes, our clothing generally follows standard US sizing. We provide a detailed size chart on every product page to help you find the perfect fit before placing your order.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track the status of my delivery?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your package in real-time.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics network to offer worldwide shipping in the near future.